PAYMENT TYPES ACCEPTED
We accept the following credit cards: Visa, MasterCard, Amex and Discover. There is no surcharge for using your credit card to make purchases. Please be sure to provide exact billing address and telephone number (i.e. the address and phone number your credit card bank has for you). Providing incorrect information may result in a delay in processing your order. Your credit card will be billed upon shipment of your order.
Kite’s Hams also accepts PayPal, money orders, and cashier’s checks in U.S. Dollars only. Orders are processed upon receipt of a money order or cashier’s check.
TAXES
Kite’s Hams automatically charges and withholds the applicable sales tax for orders with billing addresses within the Commonwealth of Virginia. If your billing address is in Virginia and you are shipping to another state, you will be charged sales tax at 2.5%. If your billing address is in another state and you are shipping to Virginia, you will not be charged sales tax.
SHIPPING / OUT OF STOCK ITEMS
Kite’s Hams will ship your product as it becomes available. Generally, orders received weekdays before noon will ship the same day, provided the product ordered is in stock. Most orders received after noon will ship the next business day. Orders are not processed or shipped on Saturdays, Sundays, or holidays, except by prior arrangement. We cannot guarantee when an order will arrive. Consider any shipping or transit time offered to you by Kite’s Hams or other parties only as an estimate. We encourage you to order in a timely fashion to avoid delays caused by shipping or product availability. You may cancel your order at any time prior to shipping. Kite’s Hams generally ships through USPS unless you have made other arrangements with a sales rep.
REFUND/RETURN POLICY
We will gladly accept the return of products that are defective due to defects in manufacturing and/or processing for thirty (30) days from the date of purchase. Fulfillment mistakes that we make resulting in the shipment of incorrect product(s) to you will also be accepted for return within thirty (30) days from the date of purchase. In order to obtain a refund, we ask that defective product be sent back to us. You will be refunded for shipment of returned items as well as total of order.
PRIVACY
Kite’s Hams makes efforts to keep your personal information private and secure. When you make a purchase from our site, you provide your name, email address, credit card information, address, and phone number. We use this information to process your orders, to keep you updated on your orders and to personalize your shopping experience.
Other sites accessible through our site, if any, have their own privacy policies and data collection practices. Please consult each site’s privacy policy. Kite’s Hams is not responsible for the actions of any third party.
DISCLAIMER
These Terms and Conditions will supersede any terms and/or conditions you include with any purchase order. Kite’s Hams reserves the right to make changes to this site and these Terms and Conditions at any time without notice. Kite’s Hams does not, however, make any commitment to update these materials and the information on this site or the online store.
Kite’s Hams makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties, including without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property rights for any information or material in this web site or online store.
In the event a product is listed at, an incorrect price due to a typographical error Kite’s Hams shall have the right to refuse or cancel any orders placed for products listed at an incorrect price. Kite’s Hams shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for purchase and your order is canceled, Kite’s Hams shall immediately issue a credit to your credit card account in the amount of the incorrect price.
CHOICE OF LAW
Any and all claim(s) relating to Kite’s Hams web site or online store shall be governed by the laws of the Commonwealth of Virginia without regard to any other conflict of law.
